SHIPPING POLICY

Shipping Policy for Princekessy Fashion Clothing Store

Last Updated: 06/05/2024

At Princekessy Fashion Clothing Store, we are committed to providing our customers with the best shopping experience, which includes a transparent and reliable shipping policy. Please take a moment to review our shipping guidelines to ensure a smooth and satisfactory shopping experience with us.

1. Shipping Methods: We offer several shipping options for your needs. These may include, but are not limited to:

• Standard Shipping: Typically takes 5-7 business days for delivery.

• Express Shipping: Arrives within 2-3 business days.

• International Shipping: For our customers outside of Canada, please allow additional time for delivery based on your location.

• In-store pickup (if applicable): Available for local customers who wish to collect their orders in person.

2. Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays. Please note that during peak seasons or sales events, processing time may be slightly longer.

3. Shipping Costs: Shipping costs vary based on the selected shipping method, the weight of the items, and the destination. You can view the shipping costs at the checkout before completing your order.

4. Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account on our website to check the order status.

5. Domestic Shipping: We offer shipping within [Canada & Nigeria] and aim to deliver your order promptly. Please allow for standard processing and delivery times.

6. International Shipping: For our valued international customers, please know that customs regulations and shipping times may vary depending on your location. You are responsible for any customs duties or taxes applicable to your order.

7. Delays and Issues: While we strive to deliver your order in a timely manner, we are not responsible for shipping delays caused by unforeseen circumstances, natural disasters, or other issues beyond our control. We will, however, do our best to assist you in tracking and resolving any shipping-related issues.

8. In-store pickup (if applicable): If you choose the in-store pickup option, you will receive a notification when your order is ready for collection. Please bring a valid ID and the order confirmation for verification.

9. Order Changes and Cancellations: If you need to make changes to your order or cancel it, please contact our customer service as soon as possible. We will do our best to accommodate your request.

10. Returns and Exchanges: Please refer to our Return Policy for information on returns and exchanges.

11. Contact Information: If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. Our customer service team is ready to assist you.

• Email: info@princekessy.com

• Phone: 437-552-9445

At Princekessy Fashion Clothing Store, we are dedicated to providing you with exceptional service. We appreciate your business and will continually strive to meet your expectations when it comes to shipping your fashion items.